Frequently Asked Questions
Everything you need to know before getting started.
Everything you need to know before getting started.
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No activity logs — ever. We don't record the sites you visit, transmitted content, DNS queries through the tunnel, or your real IP address, and our servers operate under a strict no-logs policy. We keep only minimal operational data needed to run your subscription.
NullVPN is designed to work on mobile data, fixed broadband, and restrictive network environments. If you run into trouble, contact us on Telegram — we'll fix it or refund you.
Android phones and tablets via our dedicated app, routers running our custom firmware (protecting every device behind them), and other platforms via standard configuration files — full instructions provided after purchase.
With debit/credit cards or crypto (TON, USDT and others). Payments are processed by certified third-party providers — we never see or store your full card details. Confirmed within seconds, connection delivered automatically.
Our Telegram bot @nullvpnnetbot and our TON Web3 mirror page — works in any browser.
Yes. If it doesn't work within 48 hours, message us on Telegram for a full refund. No questions asked.
As many as you like — one subscription covers unlimited devices. For team or family setups, message us on Telegram.
Private connectivity tools are legal in most countries. Please check your local laws. NullVPN does not condone illegal activity.
Your tunnel is personal and tied to your subscription. Need coverage for family or a team? Message us on Telegram — we'll arrange extra devices.
TON (The Open Network) is a fast, low-fee blockchain originally developed by Telegram. You can buy TON on any major exchange (Binance, OKX, Bybit) or directly inside Telegram Wallet. USDT on TON is also accepted.
Ad Guard is a network-level ad and tracker blocker built into your tunnel. Because filtering happens before traffic reaches your device, it covers every app and browser at once — no extensions or per-app setup. It is currently in development and will be enabled for subscribers automatically when it ships.