Refund Policy

Last updated: October 2026

One simple rule. If NullVPN does not work for you, you get your money back.

The 48-hour rule

If NullVPN does not work in your location within 48 hours of purchase, message us on Telegram for a full refund. No questions asked.

How to request

Message @nullvpnnetbot on Telegram (or @nullvpnnet) with your purchase details. We reply as quickly as we can.

How you get the money

Refunds are returned to the original payment method through the payment provider that processed the transaction. Payment mechanics are handled by our certified payment partners.

What is not covered

Refunds are not available after the 48-hour window or where the service is functioning. Payments are otherwise non-refundable as described in the Terms of Service.

Request a refund on Telegram →Read the full Terms of Service →